Terms of Service
Last updated: January 21, 2026
Please read these Terms of Service ("Terms") carefully before using the Flowria mobile application (the "App") operated by TwinSoftware ("we", "our", or "us").
1. Acceptance of Terms
By downloading, installing, or using the App, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the App.
2. Description of Service
Flowria is a puzzle game where players connect colored endpoints by drawing paths across a grid. The App includes:
- 270 puzzle levels across multiple difficulty packs
- Daily puzzle challenges
- Hint system to assist with puzzles
- Visual themes and customization options
- Optional in-app purchases
- Optional advertisements
3. User Eligibility
The App is suitable for users of all ages. No account registration is required to use the App. If you are under 18, you should review these Terms with a parent or guardian.
4. In-App Purchases
4.1 Available Purchases
The App offers the following optional in-app purchases:
- Hint Packs: Consumable items that add hints to your balance (10, 30, or 100 hints)
- Remove Ads: One-time purchase that permanently removes interstitial advertisements
4.2 Payment Processing
All payments are processed through the Apple App Store or Google Play Store. By making a purchase, you agree to the payment terms of the respective store.
4.3 Refunds
Refund requests must be directed to the respective app store (Apple or Google) according to their refund policies. We do not process refunds directly.
4.4 Consumable Items
Hint packs are consumable items. Once used, hints cannot be restored. Consumable purchases cannot be restored if you switch devices or reinstall the App.
4.5 Restore Purchases
Non-consumable purchases (Remove Ads) can be restored on the same platform (iOS or Android) using the "Restore Purchases" option in the App settings.
5. Advertisements
The free version of the App displays advertisements provided by Google AdMob:
- Rewarded Video Ads: Optional ads you can watch to earn free hints
- Interstitial Ads: Ads displayed between levels (can be removed with premium purchase)
We strive to show ads in a non-intrusive manner, with cooldown periods between ads.
6. Intellectual Property
6.1 Our Content
All content in the App, including but not limited to graphics, designs, puzzles, themes, sounds, and code, is owned by TwinSoftware and is protected by copyright and other intellectual property laws.
6.2 License Grant
We grant you a limited, non-exclusive, non-transferable, revocable license to use the App for personal, non-commercial purposes.
6.3 Restrictions
You may not:
- Copy, modify, or distribute the App or its content
- Reverse engineer, decompile, or disassemble the App
- Remove any copyright or proprietary notices
- Use the App for any commercial purpose
- Create derivative works based on the App
7. User Conduct
You agree not to:
- Use cheats, exploits, or unauthorized modifications
- Attempt to gain unauthorized access to the App or its systems
- Use the App in any way that violates applicable laws
- Interfere with or disrupt the App's functionality
8. Disclaimer of Warranties
THE APP IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, TWINSOFTWARE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE APP.
10. Indemnification
You agree to indemnify and hold harmless TwinSoftware from any claims, damages, or expenses arising from your use of the App or violation of these Terms.
11. Termination
We may terminate or suspend your access to the App at any time, without notice, for any reason, including if you breach these Terms. Upon termination, your license to use the App will cease.
12. Changes to Terms
We reserve the right to modify these Terms at any time. We will notify users of material changes by updating the "Last updated" date. Continued use of the App after changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which TwinSoftware operates, without regard to conflict of law principles.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and TwinSoftware regarding the use of the App.
16. Contact Us
If you have any questions about these Terms, please contact us:
- Email: rbaezam@gmail.com
- Developer: TwinSoftware